Dr. Nicole Forsgren is an IT impacts expert who is best known for her work with tech professionals and as the lead investigator on the State of DevOps Reports and the largest DevOps studies to date. She is a consultant, expert, and researcher in knowledge management, IT adoption and impacts, and DevOps. Nicole is the Director of Organizational Performance and Analytics at Chef. In a previous life, she was a professor, sysadmin, and hardware performance analyst. She has been awarded public and private research grants (funders include NASA and the NSF), and her work has been featured in various media outlets and several peer-reviewed journals and conferences. She holds a PhD in Management Information Systems and a Masters in Accounting.